Banks warn their customers about bad debts

The first banks are warning their customers about the permanent use of their credit facility. At the same time, more and more institutions are abolishing penalties for tolerated penalties.

But the new dispo credit policy has its bottlenecks: First, it could increasingly come to the termination of credit lines, second, the debate on the “Dispowarnpflichtpflicht” opened the door to a new form of price discrimination.

Matabank and Zintelsbank warn against dangers of the emergency loan

Matabank and Zintelsbank warn against dangers of the emergency loan

Zintelsbank has been changing the account statements of customers with overdrawn checking accounts since last week with a new note: “Your account currently has a negative balance on account, you pay interest on it and plan to use this balance for a longer period of time Then let us advise you on possible alternatives “.

The Matabank also wants to contact customers in the red in the future. In the past week, the institute announced in a press release: “Depending on the duration and amount of the utilization of the credit line, Matabank’s customers will in future receive an indication of offers with more favorable conditions, such as the flexibly callable Framework credit or installment loan with fixed repayment installments “.

No legal claim and no preliminary examination

No legal claim and no preliminary examination

In both cases, it is important to pay attention to the details. The Zintelsbank speaks of “possible alternatives”, the Matabank of a “reference to offers”. These are therefore not binding offers, which only require the acceptance of the account holder. Also a preliminary check of the account holder should not take place. Many who seek to reconcile debt to another loan in this way should therefore be denied.

Credit requirements are lower in the case of discretionary loans than installment loans, as these require more financial flexibility and much greater contract discipline. For a discretionary loan of more than 3000, on the other hand, only credit bureau information without negative features and a monthly net income in the amount of approx. 1000 is required. Thus, the rescheduling options should not be of particular interest to those for whom they would be particularly important. In the worst case, a declined loan request could even lead to the loss of a long-standing credit line.

Banks open up a new market

Banks open up a new market

The broad public debate on warnings for MRP creditors gives banks legitimacy for additional revenue streams. If you slip into the red, you have to expect additional advertising letters in the future, and sooner or later bank calls or a call center.

For banks, this opens up a new and highly localizable target group. Account holders with a good credit rating and a genuine interest in debt rescheduling take these in anyway and are often looking specifically for the best possible offer. The customers addressed with the warnings should rather belong to the group of those who have no desire to deal with the topic or simply hide it. This target group can easily sell a straightforward, in-house rescheduling together with a good conscience and an above-average rate installment credit.

Tolerated overdraft soon no longer possible?

Tolerated overdraft soon no longer possible?

Over the past six months, several banks have abolished the penalties for tolerated overdrafts, which includes overdrafts on the checking account beyond the discretionary credit granted, including 1822direct, Matabank and Alibank (AB). Previously such overdrafts were associated with penalty rates of 5-6% in addition to the usual overdraft interest.

However, it is unlikely that banks will forego the additional revenue for the sake of pure customer friendliness. He is to assume that tolerated overdrafts at the institutes in question were not possible before or only in exceptional cases or that this is the case now. Anyone who as a bank customer claims a tolerated overdraft and can not return it back to the agreed credit line on sight should act more swiftly than ever to avoid an account.

Do not wait for the bank to reschedule

Do not wait for the bank to reschedule

Ultimately, the discussion about the Dispo warning obligation remains grotesque. Permanent bank customers can decide for themselves whether something should be changed in a covered checking account or not. The offers are there: favorable installment loans in the four-digit range are available for interest rates below 6% per annum. With appropriate planning, debt rescheduling can also be realized without or with a very small additional monthly burden. For example, a current account covered with 4000 can be compensated with monthly additional costs of approximately 10 with a installment loan.

In principle, retraining should be tackled before overdraft of the credit line or back-up direct debit granted by the house bank occurs due to lack of cover. For many banks, these preconditions are exclusion criteria. However, it is not always true for everyone: In our everyday practice, we often succeed in finding a cost-effective and comfortable solution in good time before a serious escalation of the situation.

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